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Please contact us on WhatsApp for international orders: +971 50 322 7486
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Payment and Delivery


1. Payment for goods on the website (hereinafter referred to as the Site) is carried out by bank transfer using a specialized online payment system (hereinafter referred to as the payment system) synchronized with the Site. The developer of the payment system is NETWORK INTERNATIONAL LLC.

2. VISA, MasterCard bank cards are accepted for payment in the payment system.

3. Payment for goods in the payment system is carried out in accordance with the Rules of the international payment systems Visa, MasterCard Payment System on the principles of confidentiality and security of payment, for which the most modern methods of verification, encryption and data transfer through closed communication channels are used. Bank card data is entered on the secure payment page of NETWORK INTERNATIONAL LLC.

4. The payment is made in the following order:

On the page for entering bank card data, it is necessary to enter bank card data: card number, card holder name, card expiration date, three-digit security code (CVV2 for VISA, CVC2 for MasterCard). All necessary data are indicated on the card itself.

After entering the card data, the user is redirected to the page of the bank that issued the card to enter the security code, which will be sent to the card holder in an SMS message. 

5. A payment may be refused in the following cases:

• A bank card is not intended for online payments. You can learn more about this at the bank that issued the card;

• Not enough funds to pay by credit card;

• The bank card information was entered incorrectly;

• Your credit card has expired.

6. For payment and other issues related to the operation of the Site, the user can contact the operators of the Site by phone +971503227486 Su - We 10AM – 10 PM, Th – Sa 10 AM – 12 AM. 

7. Information provided during the payment process (name, surname, phone number and e-mail of the bank card holder, bank card information, other information) is confidential and not subject to disclosure. Bank card data is transmitted only in encrypted form and is not stored on the Site.


1. Delivery of goods ordered on the website is processing by assistance of COSMOMEDICA BY DOCTOR KONDRASHEVA sales team in UAE, Dubai.

2. After the payment the order will be directed to the sales team, located in Dubai, UAE.

3. The courier company is a second part that will be chosen be the Seller, depending on contry of delivery.

4. Confirmation of delivery and tracking number Customer gets from the Sales team in Dubai,  UAE.

5. There are list of exclusion contries that we are not providing delivery  to

• Greece

• Spain

6. Additional charges that coming from the customs clearance are responsibilities of the customer.

7. The cost of delivery will be the subject of clarification by the Sales team in Dubai, UAE. Normally price is ready and the link of delivery cost will be sent to customer,  after consideration of the weight of the shippment.

8. Any other inquiries or clarification address to UAE sales team via WhatsApp +971 50 322 7486